01. Submit Ticket

Fill in the support form below with as much detail about your issue as possible. Please upload a screenshot to assist us in finding the problem.



02. Await Response

We will respond to your request within 60 minutes*. We will contact you before starting any fixes to discuss the issues at hand.



03. Problem Solved

Once discussing the issue and determining the best course of action for you we will resolve your issues and get you back on track.


Need help with your site?

Submit your Support Ticket

Please take a moment to fill in the email below. Be sure to upload any supporting screenshots or files and provide as much detail as possible about the issue you are experiencing.

  • Drop files here or
    Accepted file types: jpg, gif, png, psd, pdf, ai, eps, doc, docx.
Time for a coffee

We’re just around the corner

We’re Future Squared, a digital agency based in Melbourne & Hobart creating excellent websites and applications.

T: +61 408 445 628

Level 2, 710 Collins Street
Melbourne Victoria 3000


We take pride in our ability to fix bugs and address other issues in a timely manner. However, we must apply conditions around our guarantee to fix your work. This ensures we can continue to operate as a business and support all clients equally. Before submitting your ticket, please take a moment to read out Support Terms documentation.

Support Documentation